Apartment Natalie - De Waterkant Apartment - VA

Apartment Natalie is the perfect apartment if you are coming to Cape Town on business or even seeking a weekend getaway in the heart of Cape Town. Our friendly staff will take care of all your travel needs and requirements throughout the duration of your stay with us here in Cape Town.

Apartment Natalie is situated in the Rockwell Building, central De Waterkant area of Cape Town. This luxurious apartment is within walking distance of the V & A Waterfront, Cape Town Convention Centre and surrounded by various Cape Town “Hot Spots” Including the newly built Cape Quarter. The city centre is a mere 5 minutes drive and Cape Town International airport only 15 minutes by car.

Main Bedroom:
Queen size bed
Separate Bathroom (bath/shower)
Built-in cupboards
Electronic safe
Hairdryer

Lounge:
Plasma colour TV
DSTV and surround sound system
DVD/CD player
Beautiful views of Green Point Stadium
and Ocean Harbor Views

Kitchen:
Microwave, hob/oven
Washer/Dryer combination
Selection of cooking utensils and cutlery

Building Facilities:
Gym
Indoor Heated Swimming Pool
Internet Access
Secure Underground Parking
24 Hour Reception & Security
Restaurant in the Lobby

Grading

• 4 Star

DSTV
Parking
Electricity
Complimentary Housekeeping once weeklyAdditional Housekeeping available upon request at R250 per dayFULL TERMS AND CONDITIONS WILL BE GIVEN ON RESERVATION - NUMBERS 15 - 24 ARE NOT LISTED BELOW DUE TO SHORTAGE OF SPACE
These Property Terms and Conditions for Guests set out the terms upon which Villa & Apartment Management’s properties are made available for use by our guests and all guests staying at our properties are respectfully requested to familiarise themselves with these provisions. One member of your party will be required to sign a Registration Form acknowledging and agreeing to these Terms and Conditions either prior to or immediately on arrival. Some of our properties also have their own specific “house rules” or regulations set by the property owner or the “Body Corporate” housing association in which case you will be provided with a copy of these separately and all guests are also then requested to comply with any such provisions as well.

1. Making a booking and deposit
In order to make a booking, we first require a deposit of 50% of the total property rental cost. No contract exists between Villa & Apartment Management and client until Villa & Apartment Management has received this amount and your signed and completed booking form and have subsequently confirmed your booking in writing. Payment can be made by bank transfer to the bank account detailed on the Booking Form (payment confirmation should be emailed or faxed to our office) PLEASE NOTE THERE IS A CREDIT CARD CHARGE OF 3 % FOR VISA/MASTERCARD AND 5 % FOR AMEX/DINERS. THESE CHARGES ARE OVER AND ABOVE THE RACK RATE ADVERTISED AND ARE NOT INCLUDED.

2. Payment of balance
The remaining balance must be paid by the required due date which is usually eight weeks before your arrival. Payment can again be made by bank transfer. If the balance has not been paid by the required date we shall be entitled to cancel your booking and retain the full deposit. If your booking is being made within eight weeks of your arrival, you will generally be required to pay the full rental payment at the time of the booking unless otherwise advised.

3. Security Deposit
You will be notified of the separate security deposit that will be required in addition to the rental. This is held by the Agent. The security deposit will be held against the cost of any damage or breakages to the property or its contents, as well as any telephone charges. Any charges to be deducted from the security deposit will be notified to you within 10 days of the end of the rental period.

4. Cleaning service
You will be informed of the level of cleaning service included in the rental cost prior to booking. Please indicate on the Booking Form if you require additional cleaning service and we will confirm availability and the cost, as this may not be possible to arrange on request during your stay. The cleaning service does not extend to personal laundry and cooking for guests but local laundry services are available and we can provide contact details for private caterers on request when you book.

5. Other services included in rental cost
Unless otherwise advised, the rental cost also includes (where relevant) electricity, gas, water, Council rates and levies, telephone and internet line rental charges, satellite TV subscription, pool cleaning and garden services. The value of the electricity included is sometimes capped to a reasonable amount above which you will be charged for any excess usage but any such arrangement will be notified to you in advance.

6. Arrival and Departure times
Check in time is at 2pm on the day of arrival and check out time at 10am on the day of departure. We will try to accommodate reasonable requests for an early check-in or late departure but this cannot be guaranteed without payment of an additional fee to secure the property. If this is important to you please request further information prior to booking.

7. Cancellation by you
If you wish to cancel your booking the person who signed the booking form must do so by notifying us in writing. Your notice of cancellation will only be effective from the date of its receipt by us. On cancellation nine weeks or more before the rental we will be entitled to retain the full deposit; and nine weeks or less before the rental 100% of the total property rental cost shall be retained.

8. Alterations and cancellations by us
It is very unlikely that we will have to make any changes to arrangements once these have been confirmed. If this does happen we will let you know as soon as possible. If, for any reason beyond our control, we are unable to provide you with the property you have booked, we reserve the right to transfer you to a similar property. If this is not possible or you do not wish to be transferred, we will cancel the booking and refund the amount paid to us for the property, but we will not be liable for any cancellation charges for travel arrangements or any further claims by you or anyone else in your party.

9. Children
Unfortunately most of the properties we feature are not very child friendly and many have issues of concern for guests with younger children such as balconies, split level terraces with steep drops and unfenced pools. Guests staying with children do so at their own risk and are urged to take all due care and attention during their stay. If you require further information on the suitability of a particular property for children you are requested to bring this to our attention prior to booking.

10. Swimming pools
Where properties feature a swimming pool, these are to be used entirely at your own risk and unless otherwise advised these are not supervised in any way or equipped with child safety nets or fences. Pools are also not heated (unless advised) so are only suitable for use in summer. Pools are generally serviced twice weekly and while we will endeavour to arrange additional cleaning services if required during your stay this is not always possible on weekends and holidays and we cannot always guarantee pools remaining completely clean during occasional periods of extreme weather conditions.

11. Use of Property
Unless otherwise agreed prior to booking, the property may only be used as private rental accommodation and not for any photographic or film location work or as a venue for any function, wedding, party or event involving anyone other than those guests entitled to sleep at the property notified to Villa & Apartment Management on booking. Where Villa & Apartment Management becomes aware of any unauthorised use of the property it shall be entitled to require such usage to cease immediately or terminate the rental and require guest to leave. In these circumstances Villa & Apartment Management may also be entitled to charge an additional fee for the unauthorised event such fee to be calculated reasonably at its discretion depending on the nature of the event and to be recovered if necessary from the security deposit.

12. Telephone and Internet service
Most of our properties have both telephone and high speed internet access for guests’ use, but please ask about this if it is important to you. These services are less reliable and the internet speed is generally slower than in Europe and the US but we will do our best to assist with any technical problems. All phone calls you make will be charged and in most properties can be paid for either at the time of departure or will be notified to you within 10 days.


13. Maximum number of guests
Only those persons named on the Booking Form may use the property and under no circumstances may the total number of people sleeping at the property exceed the maximum number stipulated. We are entitled to require you and your party to vacate the property if this rule is not complied with. No pets permitted.

14. Behaviour
The person who signs the Booking Form is responsible for the behaviour of everyone using the rental property during the rental period. If anyone in your party or any guest or invitee behaves in an unacceptable manner by civilised standards the entire party may be required by The Owner to vacate the property without notice. It is not considered acceptable behaviour for these purposes to make excessive noise including playing music loudly especially after 11pm at night and such behaviour will not be tolerated as many of the properties are in quiet residential areas. You are respectfully required to comply with any reasonable requests or instructions that may be provided to you either prior or during
your stay in the form of “house rules” prepared by or on behalf of the owner or body corporate.

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